3 Solutions to Resolve Dolby Vision Issues on Amazon Fire TV Stick 4K

Basic Fixes

Use HDMI 2.1 cable: This cable supports higher frame rates, improved bandwidth, and eARC (Audio Return Channel).
Check your streaming subscription status: Ensure your payment was processed for your account.
Update the streaming app: Install the latest version of the streaming application you’re using.
Update Fire TV OS version: Navigate to Settings > My Fire TV > About > Check for System Updates.

Fix 1: Check if the Title Supports Dolby Vision

Streaming platforms like Netflix and Apple TV+ offer many titles in Dolby Vision format. When browsing content, look for the Dolby Vision logo next to the title name. Absence of this logo means the content isn’t available in Dolby Vision.

dolby vision prime video fire tv stick 4k

Fix 2: Check the Video Resolution Settings

If the title supports Dolby Vision, you need to verify the display settings of your Fire TV Stick 4K. The device should automatically switch to Dolby Vision upon playback.

Step 1: Go to Settings on the Fire TV Stick 4K home screen.
Step 2: Select Display and Audio > Display.
Step 3: Check the video resolution set for your TV. You may need to set your playback resolution to 4K 60Hz for optimal performance.
Step 4: Navigate back, scroll down, and select Dynamic Range Settings.
Step 5: Choose Always HDR to ensure consistent HDR output.