📅 February 11, 2025

Windows

Alex Ruben

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How to Resolve Email Error Code 0x800c0005 in Windows 10/11

This guide provides a comprehensive approach to fix the 0x800c0005 error that often troubles Windows users when sending or receiving emails. The tutorial covers practical methods to adjust settings and repair system files, ensuring smoother email communication across applications like Microsoft Outlook and Windows Mail.

Step 1: Adjust SSL/TLS Settings

Correctly adjusting your SSL/TLS settings can often resolve configuration-related issues causing the 0x800c0005 error.

1. Type Internet Options in the Windows search bar and press Enter.
2. Navigate to the Advanced tab.
3. Scroll down to the Security section.
4. Review the following options:
   • Use SSL 3.0
   • Use TLS 1.1
   • Use TLS 1.2
   • Use TLS 1.3
5. Check or uncheck the boxes next to the protocols based on your troubleshooting needs. For optimal security, it’s recommended to enable only TLS 1.2 and TLS 1.3.
6. Click Apply and then OK.
7. Restart your computer to apply changes.

Step 2: Repair Corrupted System Files

If adjusting SSL/TLS settings does not resolve the issue, repairing corrupted system files can be beneficial.

1. Type cmd in the Windows search bar.
2. Right-click on Command Prompt and choose Run as administrator.
3. When prompted by User Account Control, click Yes to allow changes.
4. In the Command Prompt window, enter the following command and hit Enter:
   sfc /scannow
5. After the scan completes, enter this command and press Enter:
   Dism /Online /Cleanup-Image /RestoreHealth
6. Reboot your computer to finalize file repairs.

Extra Tips & Common Issues

Here are some extra tips and common issues to keep in mind while troubleshooting the 0x800c0005 error:

• Ensure all email account settings, such as SMTP and IMAP addresses, are correctly configured.
• Check for any active firewalls or antivirus programs that might be blocking email communication.
• Keep your Windows operating system and email clients up-to-date to avoid compatibility issues.

Conclusion

By following these steps, you should be able to resolve the email error code 0x800c0005 effectively. These actions not only improve your email application’s performance but also enhance overall system stability. For further assistance, consider checking additional resources or related guides on email and Windows troubleshooting.

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