How to Verify the Authenticity of Your Samsung Phone: Original or Fake?

Buying Samsung phones online can yield great deals, but be cautious of potential counterfeits. To verify the authenticity of your Samsung phone, follow this comprehensive guide to perform essential checks.

Common Signs of a Fake Samsung Phone

Awkwardly placed camera lenses
Mispronunciation or misplacement of the brand name/logo
Uneven or missing device buttons

Steps to Verify Your Samsung Phone’s Authenticity

1. Check Device IMEI Against the Box

Your Samsung phone’s IMEI number is unique to each device. Verify it against the box.

Open the Phone app, tap on Dialer.
Dial *#06# to display the IMEI.
Check the box for the printed IMEI number.
Ensure they match.

2. Try Opening the Diagnostic Tool

Launching the Diagnostic Tool only works on genuine devices.

Open the Phone app, tap on Keypad.
Dial *#0*#.
Follow on-screen instructions to test device functions.

3. Register the Product

Registering your device through the Samsung Members app will confirm authenticity.

Open the Samsung Members app, tap on Support.
Tap on Register.
Enter phone’s Model name and IMEI/MEID.
Tap on Register and check for confirmation.

4. Compare Device Features and Specs Against Website/Manual

Check device details in the Settings app against Samsung’s official website.

Go to Settings > About phone.
Gather device information.
Visit Samsung’s website to cross-check specs.

5. Try Running Maintenance Mode

Verify if Maintenance Mode activates which is exclusive to Samsung devices.

Go to Settings > Device care > Maintenance mode.
Tap Turn on and restart your phone.

6. Check for Software Updates

Authentic Samsung phones receive regular updates. Check for updates.

Open Settings > Software update.
Tap Download and install to check for updates.

7. Try Using Bixby

Utilize Bixby, Samsung’s personal assistant. Set it up if not already configured.

Open Settings > Advanced features > Side button.
Select Wake Bixby.

8. Verify Phone in a Samsung Store

For a definitive check, take your phone to an authorized Samsung store.

Bring your purchase invoice and device box.
Ask staff to verify your phone’s IMEI and serial number.

Final Thoughts

If your Samsung phone fails any of these checks, consult Samsung support for further assistance. If genuine, consider using the Smart Switch app to transfer data from your previous device.