Resolving the “Can’t Add Your Folder Right Now” Error in OneDrive

How to Fix the “Can’t Add Your Folder Right Now”OneDrive Error

The “Can’t Add Your Folder Right Now” error in OneDrive can be frustrating, especially when you are trying to sync files or introduce a new folder. Here, we provide actionable insights to troubleshoot and fix this error efficiently.

Fix 1: Turn Syncing Off and On Again

A quick fix is to toggle the syncing feature.

  1. Right-click the OneDrive icon in the system tray.
  2. Select “Pause syncing” for any duration (2 hours is sufficient).
  3. After waiting 30 seconds, click the pause message to re-enable syncing and attempt to add your folder again.

Fix 2: Try the OneDrive Troubleshooter

Utilize the built-in troubleshooter to diagnose issues.

  1. Navigate to the OneDrive troubleshooter web page.
  2. Click “Sync issues” and follow the on-screen prompts.
  3. Apply any recommended fixes provided by the troubleshooter.

Fix 3: Review the Folder Permissions

Permission settings may restrict the folder you are trying to add. Here’s how to check:

  1. Right-click the target folder in File Explorer and select “Properties.”
  2. Go to the “Security” tab and verify your permissions (look for “Modify” and “Full Control”).
  3. If permissions are inadequate, click “Edit” to update them.

Fix 4: Verify Your Storage Space

Insufficient storage can halt folder additions. Perform these checks:

  1. Sign into OneDrive via the website or toolbar and check your storage status.
  2. Assess the folder size you want to add via right-click and “Properties.”
  3. If your storage is low, reduce the folder size or delete unnecessary items from OneDrive.

Fix 5: Reset OneDrive

If other fixes fail, resetting OneDrive might be necessary.

  1. Open the “Run” dialog (Windows + R) and type “wsreset.exe” to reset the Windows Store, then click “OK.”
  2. If issues persist, reopen “Run” and enter “%localappdata%\Microsoft\OneDrive\onedrive.exe /reset.” If that fails, try:
    • “C:\Program Files\Microsoft OneDrive\onedrive.exe /reset”
    • “C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset”
  3. Restart OneDrive from the start menu.

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