Top 5 Solutions to Prevent Azure Web App Crashes

Like any other web app, Azure can experience crashes, freezes, and bugs. These issues can stem from various causes, but fortunately, there are several quick fixes you can try to restore full functionality to your Azure applications.

How to Fix Azure App Crashing

Method 1: Restart the App

Sometimes, a simple restart can resolve the crashing issue.

  1. In the Azure app blade, locate the “Restart” button and click it. If necessary, click the “Stop” button first, followed by “Restart.”
  2. If the app remains unresponsive, close the app window entirely and reopen it.

Method 2: Adjust Your Pricing Tier

Insufficient resources can lead to crashes, especially during scaling. Upgrading your service plan might be necessary.

  1. Access the Azure portal in your browser.
  2. Click on the “Scale up (App Service plan)” option in the App Service app page sidebar.
  3. Select a pricing plan with greater resources (e.g., more memory, CPU cores) and press “Select.” Confirm the green check mark notification.
  4. If crashes persist, consider selecting a plan with even more resources.

Method 3: Scale Up Other Resources

Applications may rely on additional services such as Azure Storage or SQL Database that might require scaling.

  1. Go to your app’s “Overview” page and select “Resource group.”
  2. From the resource groups page, choose the resource you need to scale and follow the on-screen instructions.

Method 4: Disable Health Check

Disabling the Health Check feature can reduce crashes for some users.

  1. In the Azure portal, select the app you want to address.
  2. Navigate to the “Monitoring” tab and locate “Health Check.” Disable this feature.

Method 5: Use the Diagnostic Tool

Azure’s built-in diagnostic tool can help identify and fix issues automatically.

  1. Open the App Service in the Azure web portal.
  2. Select the “Diagnose and solve problems” button in the left sidebar and wait for the tool to scan and resolve any issues it detects.

Related Articles:

Presenting a PowerPoint Presentation in Microsoft Teams: A Step-by-Step Guide
Step-by-Step Guide to Creating an Outlook Search Folder

Leave a Reply

Your email address will not be published. Required fields are marked *